Archive for November, 2009

Technician Training at Quicklane Tire & Auto Center @ Al Packer White Marsh

Tuesday, November 24th, 2009

Your car is important to you and keeping it running is vital to your White Marsh lifestyle. That’s why you should have it serviced regularly at Quicklane Tire & Auto Center @ Al Packer White Marsh. And even though it may just be routine maintenance, you want it done right.

It’s also very important to your White Marsh service center to keep you happy and on the road. You might be surprised at the amount of money our White Marsh service center spends every year to make sure our technicians are properly trained.

Quicklane Tire & Auto Center @ Al Packer White Marsh offers a variety of car care services to many kinds of vehicles. We need to be up to date on the latest techniques and parts so that they can care for your car properly. Our White Marsh centers subscribe to data services that list the high quality parts and fluids recommended by your manufacturer.

And each service has a checklist of standard procedures. Quicklane Tire & Auto Center @ Al Packer White Marsh technicians follow these procedures so they can safely deliver a consistent level of high-quality service.

Some services require the use of specialized equipment. Quicklane Tire & Auto Center @ Al Packer White Marsh technicians are trained extensively on this equipment so that they can service your car quickly and efficiently.

Classroom, video and hands-on training is provided by the company and outside trainers. It’s not only important that service technicians be able to perform a given task, they also need to be thoroughly trained in inspection and diagnostic techniques. One of the great services they perform is to spot potential problems before they become serious.

The automotive service industry has standards for classifying and communicating problems to customers. For example, it’s one thing to learn that your manufacturer recommends that you change your serpentine belt every 30,000 miles and another to learn that the belt is on the verge of failure. These standards help you understand the urgency of recommendations, letting you make better service decisions.

You may be interested to know that service technicians are trained in compliance with federal and local White Marsh laws and regulations, including environmental regulations regarding the disposal of used parts and fluids.

It’s the goal of our White Marsh service center to provide fast, courteous service. You should feel free to ask your technician or one of the managers about your service or for more information about their recommendations.

Well-trained service providers, established procedures, industry standards, and, of course, AutoNetTV, combine to give you the best service experience possible.

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Coolant Antifreeze Service In White Marsh MD

Thursday, November 12th, 2009

You may know that most automotive failures in White Marsh MD are tire related, but do you know the second most common cause for vehicle failure? Nope, it’s not teenagers. It is the coolant system. But, if you take good care of your coolant system, it will take good care of you.

A car’s engine creates a lot of heat – so much heat, that if it is not properly cooled, the engine can lock up, resulting in massive damage and repair bills. But when everything is working right, your engine operates at the proper temperature and all is well. Without antifreeze in your cooling system, the water could freeze and cause engine damage. This could be very expensive, not to mention inconvenient.

The right mix of water and antifreeze protects the engine against damage from freezing and overheating. Antifreeze also protects the coolant system against corrosion that could cause the system to fail. The thing to remember is this: coolant system failure is very common, but it is also very easy to prevent. Your White Marsh service center knows the manufacturers’ recommendations, and can tell you when the coolant needs to be changed. They can also perform a coolant system service.

Give us a call or stop by for a coolant service or checkup.
Quicklane Tire & Auto Center @ Al Packer White Marsh
9801 Pulaski Highway
White Marsh, MD 21220
(443) 777-5050

Even the best antifreeze cannot completely protect the coolant system from harmful deposits forever. The anti-corrosion additives are used up over time, so the coolant must be replaced. A coolant service cleans out the system and replaces the old fluid with fresh coolant. A coolant system service is a low-cost way to protect against major engine repairs down the road. Prevention is the key. Be sure to watch out for the two main warning signs: if your temperature gauge is in the “hot” zone or if you get a message warning you to check your coolant. If you take a look under the hood, you will see the coolant overflow bottle. You can see there are lines that indicate the proper level of coolant … if your engine is cold – or if it is hot.

You can add water or antifreeze to that bottle yourself, but be careful. First, you never want to open the radiator pressure cap. The steam could severely burn you. Second, try to get to your service center immediately if your coolant is low. If that is not possible, follow the directions in your owner’s manual. Third, remember that you need a proper mixture of water and antifreeze, or you will damage your engine. If you make an emergency addition to your cooling system, follow-up with your service center where they can make necessary corrections. Fourth, not all cars use the same type of antifreeze.

You will need to check your owner’s manual to make sure you use the right kind. Mixing antifreeze types or using the wrong kind of antifreeze may void the manufacturers warranty on your cooling system. If you’re not sure, ask your service technician at Quicklane Tire & Auto Center @ Al Packer White Marsh for guidance.

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Recommended White Marsh Service Intervals

Wednesday, November 11th, 2009

Everyone in White Marsh MD knows we’re supposed to go to the dentist twice a year. We get our teeth cleaned and have a thorough dental inspection. Once a year, we get x-rays to look for problems that can’t be seen with the naked eye. When the dentist is done, he tells us what he’s found – “Everything’s fine, see you in six months.” Or “You’ve got a small cavity starting, let’s schedule an appointment to take care of it.” By the time you leave, you have a plan for addressing any necessary repairs.

This system works so much better than waiting for a painful problem before going into the dentist. Small problems are fixed before they turn into big problems. And you avoid those huge bills.

If we buy into this way of handling our dental care, why do we resist so much when facing the same system for our car care?

Quicklane Tire & Auto Center @ Al Packer White Marsh
9801 Pulaski Highway
White Marsh, MD 21220
(443) 777-5050

Following the manufacturer’s recommended intervals can be confusing. First there are recommendations for so many things: oil changes, transmission, coolant, air conditioning, power steering, brakes, fuel system, filters, belts, hoses, alignment, rotation, balancing …you get the point.

Every item has a recommended interval and it’s hard to keep it all straight – even if you’re part of the 1% of the population that reads your owners’ manual in White Marsh MD.

And if you have more than one car or Ford, the complexity is multiplied. You’d need a computer to keep track of everything. Well, that’s how your White Marsh service center does it. They subscribe to automotive databases that have your vehicle’s recommended intervals. You may have wondered how they know what else to recommend when you take your car in for an oil change – it’s all in the computer.

Well, it’s not all in the computer. There are other variables that can’t be accounted for in the schedule. Things like the weather conditions, altitude, and where and how you drive when you are out in our White Marsh MD area need to be taken into account. Talk about these things with your service advisor at Quicklane Tire & Auto Center @ Al Packer White Marsh and you may decide that the severe service schedule in your owner’s manual is more appropriate.

Since anything that’s not highway driving in moderate weather is considered severe, most of us do at least some of that around White Marsh MD and it should be taken into consideration.

Let’s take your basic oil change as an example – what issues are involved? The oil you put in your car is a blend of base oil and special additives. There are detergents to clean the inside of your engine and corrosion inhibitors. A good quality motor oil will not only lubricate your engine, it will help it stay clean inside and run cooler.

Now, these additives deplete with use and time. That’s why most maintenance recommendations include both a time and mileage element – like 3 months or 3,000 miles, whichever comes first.

It’s easy to think, “Gee, I’ve only driven 2,000 miles in the last 3 months. I can wait on that oil change.” But you need to remember that the inside of your engine is a harsh environment. The oil is contaminated with combustion by-products that starts degrading its effectiveness even when it’s just sitting there.

A lot of people in White Marsh MD don’t realize the harm that can be done by just skipping a single oil change. There are a lot of metal parts moving around in your engine. Small bits of metal wear off and are floating around in your oil. They can be carried to more delicate areas of the engine where they cause damage. Your oil filter is designed to trap metal particles and other dirt, but if it’s clogged up because you haven’t changed it, it can’t trap any more.

Oil sludge is another problem. Sludge is oil that has turned to a gunky jelly – think ‘Vaseline’. Obviously, sludge doesn’t lubricate. It can also clog small oil passages so that all the parts don’t get properly protected by the oil. That’ll lead to premature wear.

If you’ve missed some oil changes, don’t despair. Just talk with your service advisor at Quicklane Tire & Auto Center @ Al Packer White Marsh. Fess up – you’ll feel better. And he can help you get back on track. Following recommended intervals is the key to keeping your car on the road and avoiding major repairs in White Marsh MD.

Take a look at the auto tips video in this post for more information.

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Differential Service in White Marsh MD – What You Need To Know

Wednesday, November 11th, 2009

Don’t be embarrassed if you don’t know what a differential is – you will in a moment. That fact is that if you drive a car anywhere in White Marsh MD, you have a differential. Whether your vehicle is front-wheel drive, rear-wheel drive or four-wheel drive, you have a differential. You might even have two or three.

As you might guess from the name, a differential’s job is to compensate for differences. Specifically the differences in wheel speed when turning. For instance, imagine taking a corner near your White Marsh MD home. Your inside wheel has a shorter distance to travel than the outside wheel as you go around the corner. That means that your outside wheel has to turn faster to keep pace with the inside wheel.

The differential allows the wheels to turn at different speeds while still providing power. Without a differential, our tires would scrub and hop along the pavement during turns.

You’ve probably noticed the big bugle in the middle of the rear axle when you’re behind a truck. That’s the differential. Rear-wheel drive vehicles have a differential in back. Most four-wheel drive trucks and SUVs will also have a similar differential on the front axle. Front-wheel drive vehicles’ differential is called a transaxle because it combines the differential and transmission in one unit. An all-wheel drive vehicle will have a differential or transfer case that adjusts for speed differences between the front and rear drive wheels.

It can seem a little complicated. But you can see that all of the engine’s power is routed through your differentials. They’re strong enough to handle the work, but they need to be properly lubricated in order to stay strong. So from time to time, you need to have your differential serviced. The used fluid is drained and replaced with clean fluid. Some differentials also require special additives to be installed.

Get your differential serviced at our White Marsh MD service center:
Quicklane Tire & Auto Center @ Al Packer White Marsh
9801 Pulaski Highway
White Marsh, MD 21220
(443) 777-5050

The rule of thumb for the time and mileage interval for servicing your differential, can vary greatly by vehicle. A front-wheel drive vehicle’s transaxle will need servicing more frequently than the rear differential on a pick-up truck, so check with your White Marsh MD service advisor or your owner’s manual for recommendations.

How and where you drive will have an impact as well. If you drive on dirt roads or through streams around White Marsh MD, you’ll need to service the differential much sooner than if you always stay on the pavement.

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Quicklane Tire & Auto Center @ Al Packer White Marsh Radiator Service

Wednesday, November 11th, 2009

The coolant system is a vital part of your vehicle. It is also the second most common cause for vehicle failures. Even though coolant system failure is fairly common, it is easy to prevent.

Quicklane Tire & Auto Center @ Al Packer White Marsh
9801 Pulaski Highway
White Marsh, MD 21220
(443) 777-5050

The most recognizable part of the coolant system is the radiator. It is connected to the engine with hoses and is filled with coolant. The coolant draws heat off the engine and then goes into the radiator. Air passes through cooling fins to reduce the temperature of the coolant and then it’s back to the engine again.

There are several ways for the cooling system to fail. Most common is with the coolant itself. Coolant is a mixture of water and antifreeze. The proper mixture keeps the coolant from either boiling away or freezing. Both of which can result in massive engine damage.

Another very important coolant issue that is often overlooked is the age of the coolant itself. Antifreeze has additives that protect the coolant system from corrosion. As these additives are depleted over time, they can’t protect the radiator and other parts from rust, scaling and corrosion. Old coolant may still keep your engine cool, but it won’t protect it from corrosion.

If you see a warning message to check the coolant or if the temperature gauge is in the hot zone your cooling system needs to be checked. It’s OK to add water or antifreeze yourself. But you need to be cautious. Remember four things.

  • First, you never want to open the radiator pressure cap. You could be severely burned.
  • Second, try to get to your White Marsh service center at Quicklane Tire & Auto Center @ Al Packer White Marsh immediately if your coolant is low. If that is not possible, follow the directions in your owners manual – it will direct you to only make additions to the coolant overflow bottle.
  • Third, remember that you need a proper mixture of water and antifreeze. If you make an emergency addition to your cooling system, follow-up with your Quicklane Tire & Auto Center @ Al Packer White Marsh service center where we can make necessary corrections.
  • Fourth, not all cars use the same type of antifreeze. You need to check your owners manual to make sure you use the right kind. Mixing antifreeze types or using the wrong kind of antifreeze may void the manufacturers warranty on your cooling system. Again, another reason to rely on your Quicklane Tire & Auto Center @ Al Packer White Marsh service center in White Marsh to do things right.

Remember, your White Marsh service center has the equipment to change your coolant quickly and inexpensively.

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Engine Air Filter From Quicklane Tire & Auto Center @ Al Packer White Marsh

Wednesday, November 11th, 2009

You may have found yourself in the following situation: You go to get your oil changed and the service adviser at Quicklane Tire & Auto Center @ Al Packer White Marsh recommends you get a new engine air filter. You say yes, but because you didn’t know what an air filter is or what it does, but you were too embarrassed to ask.

First of all, you did the right thing by getting a new one. And, you should never be too embarrassed to ask for more information from any of our Quicklane Tire & Auto Center @ Al Packer White Marsh staff. It’s your money and you have a right to understand what you’re paying for.

Let’s review what an air filter does:

Air is the focus of this discussion. What is the air like outside in White Marsh right now? Can you see any smog? Is it full of pollen? How about dust? Anyone in MD with hay fever can tell you that there’s plenty in the air that you can’t see. Well, it’s the engine air filter’s job to clean that air before it goes into your engine, to mix with the fuel and be burned. Without an engine air filter, the inside of your engine would be extremely dirty from all the gunk that was burned in the cylinders.

Quicklane Tire & Auto Center @ Al Packer White Marsh
9801 Pulaski Highway
White Marsh, MD 21220
(443) 777-5050

In fact, for every gallon of gas you burn, your engine needs 12,000 gallons of air. That little filter does a very big job. It’s no wonder that the air filter gets dirty and needs to be replaced. Think about a vacuum cleaner. When the bag gets full of dust and dirt, the vacuum doesn’t clean as well. It can’t move enough air to create good suction. A clogged engine air filter is the same way – the engine can’t get enough air to burn the fuel efficiently. That means less power and wasted gas.

That’s why your manufacturer has recommended that you change your filter at regular intervals. Of course the conditions you drive in will affect how quickly the filter gets dirty. If you drive where it’s very dusty or where there’s lots of pollen or pollution, you may need to change the filter sooner. The filter is easy to check visually, so your service technician can quickly make the call. He might recommend immediate replacement, or simply let you know that it is getting close and that you’ll need to replace it soon – like at your next oil change.

Because a severely dirty air filter hurts your fuel economy, many people find that a new air filter pays for itself in gas savings before the next oil change. They also make premium air filters that have been proven to increase your horsepower and torque. If more power is important to you, a high performance air filter is some of the cheapest horsepower you can buy.

The better your car breathes, the better it runs – kind of like people. And don’t worry – if you have a question or don’t understand a recommendation just ask.

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Technician Training at Quicklane Tire & Auto Center @ Al Packer White Marsh

Wednesday, November 11th, 2009

Your car is important to you and keeping it running is vital to your White Marsh lifestyle. That’s why you should have it serviced regularly at Quicklane Tire & Auto Center @ Al Packer White Marsh. And even though it may just be routine maintenance, you want it done right.

It’s also very important to your White Marsh service center to keep you happy and on the road. You might be surprised at the amount of money our White Marsh service center spends every year to make sure our technicians are properly trained.

Quicklane Tire & Auto Center @ Al Packer White Marsh offers a variety of car care services to many kinds of vehicles. We need to be up to date on the latest techniques and parts so that they can care for your car properly. Our White Marsh centers subscribe to data services that list the high quality parts and fluids recommended by your manufacturer.

And each service has a checklist of standard procedures. Quicklane Tire & Auto Center @ Al Packer White Marsh technicians follow these procedures so they can safely deliver a consistent level of high-quality service.

Some services require the use of specialized equipment. Quicklane Tire & Auto Center @ Al Packer White Marsh technicians are trained extensively on this equipment so that they can service your car quickly and efficiently.

Classroom, video and hands-on training is provided by the company and outside trainers. It’s not only important that service technicians be able to perform a given task, they also need to be thoroughly trained in inspection and diagnostic techniques. One of the great services they perform is to spot potential problems before they become serious.

The automotive service industry has standards for classifying and communicating problems to customers. For example, it’s one thing to learn that your manufacturer recommends that you change your serpentine belt every 30,000 miles and another to learn that the belt is on the verge of failure. These standards help you understand the urgency of recommendations, letting you make better service decisions.

You may be interested to know that service technicians are trained in compliance with federal and local White Marsh laws and regulations, including environmental regulations regarding the disposal of used parts and fluids.

It’s the goal of our White Marsh service center to provide fast, courteous service. You should feel free to ask your technician or one of the managers about your service or for more information about their recommendations.

Well-trained service providers, established procedures, industry standards, and, of course, AutoNetTV, combine to give you the best service experience possible.

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Upsizing Wheels and Tires With Quicklane Tire & Auto Center @ Al Packer White Marsh

Wednesday, November 11th, 2009

At AutoNetTV we love doughnuts. So let’s pretend you have three doughnuts right in front of your for our discussion of upsizing wheels and tires. Hey, don’t eat them now – your going to need them later.

Many people want to accessorize their car – you know, make it theirs. One of the easiest ways to get a custom look is to get some new wheels. There are thousands of wheel designs out there to get you the look you want. And for many, that look includes bigger wheels. It used to be that cars came from the factory with 15 or 16 inch wheels. Now 16, 17 and even 18 inchers are standard. And the factories are offering optional wheel packages up to 20 inches or more.

Come in to Quicklane Tire & Auto Center @ Al Packer White Marsh to learn more about how you might upsize your wheels or tires.
You’ll find us at 9801 Pulaski Highway in White Marsh, MD 21220.

So let’s talk about what to consider when you want to upsize your wheels. It’s not exactly a do it yourself project, so you need to know a thing or two before you get started. The most important term to know is rolling diameter. The rolling diameter is simply the overall height of your tire. Unless you want to modify your suspension, you’ll want to keep your rolling diameter the same when you upsize your wheels.

Let’s think about those three golden doughnuts in front of you. They’re all about the same size. So if we pretend they’re tires, they would have the same rolling diameter. The doughnut hole is the size of the wheel. Now pretend we’ve made the hole bigger on some. That’s like having a bigger wheel – but the rolling diameter is the same.

It’s important to keep the rolling diameter the same for several reasons. First of all, if the tire is bigger, it might not fit in the wheel well. Next the speedometer, odometer and anti-lock brake system are all calibrated for the factory rolling diameter. In order for your anti-lock brakes to work properly, the rolling diameter must stay within 3% of the factory recommendation. If you ignore that, you run the risk that your anti-lock brakes won’t work properly.

Some cars today have electronically controlled suspension that will be negatively affected by changing the rolling diameter. Let’s think about the doughnuts again. You see, as the size of the wheel gets bigger, the sidewall gets shorter. The tire holds less air, so the sidewalls are made stiffer to compensate.

Low profile tires from top manufacturers use special compounds that give the sidewall the strength it needs without compromising ride quality. As you increase your wheel size, you’ll typically get a slightly wider tire. This means that you have a larger contact patch. The contact patch is part of the tire that contacts the road. Because there’s more rubber on the road, the vehicle will handle better. And braking distances will be shorter. A lot of people with trucks or SUV’s love the extra control.

You do have to watch out that the contact patch isn’t so big that the tires rub in turns or over bumps. What we’re talking about here is fitment. Your tire professional at Quicklane Tire & Auto Center @ Al Packer White Marsh can help you get this right. He’ll install your new wheels, add spacers if needed to make sure your brakes fit inside your new wheels, and get you rolling.

Also, if you drive off-road a lot, you may need a higher profile tire to protect your new rims. And make sure your new tires have the load rating you need if you tow a trailer or haul heavy loads. Again, your tire professional at Quicklane Tire & Auto Center @ Al Packer White Marsh knows how to help.

And don’t forget about tire pressure. If you have larger rims, your new tires will hold less air and they’ll need to run a slightly higher pressure. Forget that and you’ll wear your tires out fast. Finally, get an alignment after you get your new shoes. AutoNetTV wants you to safely have the look you want.

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Cabin Air Filter From Quicklane Tire & Auto Center @ Al Packer White Marsh

Wednesday, November 11th, 2009

What is a cabin air filter?

Is it:

  1. A filter for a house in the middle of the woods?
  2. A fresh, piney scent?
  3. A filter for the passenger compartment of your car?

Clever you, it’s 3.

A cabin air filter cleans the outside air before it comes into the passenger compartment. It filters out dust, pollen, spores, bacteria, pollutants, sparrows, exhaust gas and odors.

These high tech filters can block particles larger than 3 microns. By contrast, a grain of sand is about 200 microns.

Now not all vehicles have cabin filters. They are fairly new on the scene. About forty percent of new vehicles come with cabin air filters, but the number is growing every year.

Cabin air filters can make for a very nice driving environment. Your car can be a haven during allergy season with very little dust and pollen getting into the cabin. However, the filter eventually gets clogged. When this happens, your heating and air conditioning flow can become restricted. The filter can even get kind of smelly.

Quicklane Tire & Auto Center @ Al Packer White Marsh
9801 Pulaski Highway
White Marsh, MD 21220
(443) 777-5050

Check your owner’s manual for recommended replacement intervals. Often, the owner’s manual forgets about the cabin air filter, so ask your service technician for a recommendation. It’s usually every year or 12,000 miles/ 19,000 kilometers. Change it sooner if you drive in dusty conditions or if you start to notice an odor from your ventilation system.

So keep your cabin air filter clean. It may not help with your brother-in-law in the backseat, but it will make your driving experience more enjoyable.

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How Do You Save Gas In White Marsh MD?

Wednesday, November 11th, 2009

No one in White Marsh MD likes high fuel prices. But if one good thing has come about, it’s that people are really focused on how to reduce their fuel consumption. North Americans literally drive billions of miles less each month during times of high fuel prices. But we still need to drive, so it makes sense to try and increase our fuel economy however we can.

Let’s look at a real life example of one of our AutoNetTV producers. He has one of those really big SUVs. Lots of kids and horses to haul around, you know. His family was planning a four day camping trip. Here’s what he did to cut his fuel costs:

First, he installed a new, high flow engine air filter. Then he had his service center change his oil, flush his cooling system and service his front and rear differentials along with the transfer case. He also had a fuel system cleaning, replaced his PCV value and breather element. He also made sure his tires were up to the recommended pressure.

Now this cost several hundred dollars. But keep in mind, it all needed to be done anyway – it was all scheduled, and some of the work was overdue.

So he headed out, loaded with nine people and pulling a ton of trailer with everything needed for four days of camping. When the trip was over, he had turned in the best fuel economy he had ever gotten on that vehicle. It had improved 25 percent. He saved $48.00 on that trip alone. And the savings keep on coming every day.

Here’s a quick summary of what you can do to save fuel in White Marsh MD. First get caught up on your routine maintenance. Nearly every scheduled service item can save you some fuel. If its time for a tune-up, git’er done. That’s a big item.

If your check engine light is on, have your White Marsh MD service center at Quicklane Tire & Auto Center @ Al Packer White Marsh figure out why and fix it. Check engine problems can be real gas wasters.

Proper tire pressure and wheel alignment can really help as well. Try not to carry around a bunch of stuff. An extra hundred pounds can cost a mile per gallon.

Now you may not want to hear this, but the single biggest fuel waster for most people is their right foot. Zooming away from stop lights and hot rod lane changes really waste fuel. Take it easy, don’t speed and plan ahead.

Finally, you may have noticed that we haven’t mentioned any magic pills or devices that will double your mileage. That’s because there aren’t any. Some may help a bit, but there are a lot are scams.

Do some research and check with your service advisor at Quicklane Tire & Auto Center @ Al Packer White Marsh before spending your hard earned cash.

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